Converge (YC S23) is hiring a martech expert in NYC
7 days ago
- #Customer Success
- #Martech
- #Startup
- Converge is building the definitive Growth OS for DTC Growth teams, combining tracking, reporting, and multi-touch attribution.
- Looking for a senior Technical Customer Success Manager to scale to $10M+ ARR.
- Responsibilities include being a marketing measurement expert, providing technical support, onboarding customers, driving renewals, and expanding contracts.
- Ideal candidates have strong martech experience, are curious and technical, thrive in ambiguity, and are commercially minded.
- Not for those who don't want to become experts, prefer certainty over upside, don't like working hard, or prefer remote work.
- Offers $155k - $217k + equity, private health insurance, pension & 401k, and a career-defining opportunity.
- Interview process includes application, intro interview, culture interview, case interview, and offer.
- Converge is ridiculously lean, has a huge product surface, customers rely on them, and operates at real scale.
- Co-founders have deep technical and operational experience, with unique backgrounds and strong team dynamics.