Claude may require identity verification in some cases
8 hours ago
- #Identity Verification
- #User Safety
- #Privacy Protection
- Identity verification helps prevent abuse, enforce usage policies, and comply with legal obligations.
- Verification uses Persona Identities as a partner, requiring a government-issued photo ID and a selfie, taking under five minutes.
- Data is protected with encryption; Anthropic controls it, and Persona processes it only for verification and fraud prevention.
- Identity data is not used for model training, excessive collection, or sharing with third parties for marketing.
- If verification fails, retry with better photos, check ID legibility, or contact support; bans may occur due to policy violations.