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Americans Turning to AI to Supplement Healthcare Visits

4 hours ago
  • #Health Information
  • #Patient Behavior
  • #AI in Healthcare
  • 59% of recent users employ AI for health information to research on their own before visiting a doctor, while 56% use it after appointments.
  • 14 million U.S. adults (14% of recent users) skipped a provider visit based on AI-generated health advice in the past 30 days.
  • Only 4% of users strongly trust the accuracy of AI-generated health information, with 33% trusting, 33% neutral, and 34% distrusting.
  • Common uses of AI for health include nutrition/exercise questions (59%), physical symptoms (58%), understanding medication side effects (46%), and interpreting medical information (44%).
  • AI is mainly a supplement to traditional care, with usage driven by self-directed research, though cost, access, and quality barriers also motivate some, especially lower-income individuals.
  • Concerns exist about safety, as 11% of recent users believed AI provided unsafe health advice, highlighting risks as AI integrates into healthcare navigation.