Call Center Workers Are Tired of Being Mistaken for AIa year ago#call center#human interaction#AIhttps://www.bloomberg.com/news/articles/2025-06-27/as-ai-infiltrates-call-centers-human-workers-are-being-mistaken-for-botsCopy Link客服人员正越来越多地被客户误认为是人工智能。呼叫中心员工杰西卡·林赛经常被指责是AI，这导致她面临充满压力的沟通场景。林赛会通过咳嗽、轻笑或要求客户提供验证请求等方式来证明自己是人类。