- A minister for Digital Affairs would only be effective if given as much decision-making power as the Finance Minister, with ICT treated as a core activity for innovation, not just procurement.
- ICT employees should be recognized as key professionals who can make changes, rather than being treated as outsiders or support staff.
- Despite some successes, such as automated tax returns and open-source platforms, government ICT is often inflexible, traditional, and reliant on standard solutions, hindering innovation and attracting young talent.
- A digital minister needs the authority to override other ministries on ICT projects, similar to the Finance Ministry's power in budget matters, to prevent project failures and lack of collaboration.
- The government must invest in internal ICT expertise and engage former ICT professionals who are willing to contribute if treated as serious experts and given real responsibilities.
- Local governments face even worse ICT problems due to dependency on a few vendors, and a digital minister could help drive improvements there as well.
- A key initial step would be promoting ICT as central to government operations, not an afterthought, to attract talent and enable lasting change.