- Computers are precise, deterministic machines that execute precise commands, not human-like interactions.
- The goal of humanizing UX is to make mechanical commands accessible while preserving precision, not creating an illusion of human interaction.
- UX designers and product managers have caused damage by making software behave like manipulative salespeople, frustrating users.
- Software like YouTube ignores explicit 'Not interested' commands and uses manipulative tactics, conditioning users to expect unreliable behavior.
- The younger generation, having only known this type of technology, learns that software cannot be trusted to respect simple refusals.
- Users are forced into a perpetual cycle of repeating 'not now' instead of having their choices respected.