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Steve Blank When Sh!t Hits the Fan – Founders in a Crisis

a day ago
  • Great founders recognize and act decisively in a crisis, while ordinary ones let their companies fail.
  • An e-bike company's founders lost a major city contract and failed to learn from the loss or treat the next competition as a life-or-death crisis.
  • CEOs must articulate why a specific event is an existential threat and draft a memo outlining what changed, why it matters, and why current operations are insufficient.
  • Effective crisis response includes personally leading a dedicated team, setting up a war room, moving to the problem location, and bringing in experienced people.
  • A competent founder spots a crisis, a good founder builds new skills, and a great founder already has a plan B.
  • Without urgency and action, investors and competitors will make decisions for you, leading to failure.