AI Is Breaking This Thing We Call Trust
20 days ago
- AI is transforming work like cars replaced horses in the early 1900s, requiring painful adaptation.
- The old assumption that producing work implies understanding is no longer valid with AI.
- AI can generate correct-looking content without the author understanding it, breaking trust.
- Broken trust at work leads to extra scrutiny and wasted time, as reviewers can't rely on author's homework.
- Authors should verify and understand AI-generated work before submitting, and explicitly label unfinished work.
- Suggestions for engineers: read before sending, understand submissions, and push back in reviews.
- Suggestions for leaders: define 'ready for review', make it safe to share unfinished work, and model accountable behavior.
- Your name on work should signify understanding and accountability, especially as AI tools become common.