What Sun got wrong
7 hours ago
- Sun Microsystems is fondly remembered but had significant operational failures that hindered its success.
- Sun became bored with the mechanics of running a business, leading to poor customer engagement and missed opportunities.
- A startup using OpenSolaris struggled to buy Sun hardware due to unresponsive sales, while Dell provided excellent service via a dedicated account executive.
- The author later joined that startup and co-founded Oxide with the Dell account executive, learning from both Sun's successes and failures.