Where Did the Productivity Gains Go?
15 hours ago
- The narrator automated a manual data entry process, increasing daily output from a dozen to hundreds of entries.
- Despite the productivity gain, the manager reset the performance baseline, expecting the higher output as the new normal.
- The narrator was eventually let go after training a replacement, who failed to maintain the productivity gains.
- The story critiques how increased productivity often leads to higher expectations rather than more free time.