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User loses 25 years of data after a Microsoft account hack, with no way back

8 hours ago
  • #Account Suspension
  • #Cloud Security
  • #Data Loss
  • Cloud storage is not immune to data loss, as demonstrated by streamer Joshua Khane's account suspension.
  • Khane lost access to 25 years of data, including baby photos and Minecraft purchases, after his Microsoft account was hacked and security settings altered.
  • Microsoft's protocols prevent account restoration when security changes occur, citing encryption and privacy safeguards, making data unrecoverable.
  • Users criticized Microsoft on social media, with similar issues reported, though the company's terms of service allow such actions for suspected fraud.
  • The incident highlights risks of cloud dependence, emphasizing the need for strong security measures like two-factor authentication.