Samsung accidentally freezes its smart fridges with a software update
4 hours ago
- Samsung halted a SmartThings update for smart refrigerators in Korea after owners reported major malfunctions.
- Affected fridges completely stopped working, causing spoiled food, while some had broken auto-door and internal light functions.
- The problematic update was apparently sent to users by a system error during Samsung's testing process.
- Samsung confirmed the issue and said it is taking emergency measures through its service centers.
- Technicians have been replacing motherboards in faulty fridges, and customers are demanding compensation for spoiled food.
- This incident highlights the potential risks of connected smart home appliances.