2 months ago
- Workplace chat tools like Slack act as a tax on attention to maintain company alignment, but AI may reduce this need by keeping work inherently aligned through a shared system.
- Slack's low cost per ping increased overall coordination volume, but AI can absorb work directly into a shared picture, reducing the need for constant pings and status updates.
- An effective AI strategy should shrink the alignment tax; if AI increases chat dependency, it may indicate poor integration and unnecessary coordination rather than productive work.
- As work shifts to AI-managed shared contexts, companies can become more focused, with communication centered on direction and judgment rather than tactical chatter.