7 hours ago
- The dichotomy between craftsmanship and making money is false; businesses can succeed by investing in quality.
- Stripe's CEO Patrick Collison argues that beauty and care in products drive rational customer trust and success.
- To get a mandate for quality, ask if there is a business case for it in your project or role.
- Products worth doing well are often used frequently, have product-led growth, focus on retention, high customer LTV, and demanding users like developers.