- Connected car services, like remote cooling and emergency calls, are cloud-based and may become obsolete in a few years.
- These services have existed since the 1990s with GM's OnStar, evolving from voice-centric to fully data-driven cloud systems.
- Today, most automakers offer branded connected services (e.g., HondaLink, FordPass) with similar features including remote lock/start, vehicle status, and emergency assistance.
- Consumers widely adopt these services, with 40% of OnStar customers renewing subscriptions after free trials.