AI Has a Discovery Problem
20 days ago
- The biggest barrier to AI adoption is users not knowing what AI can do for them, since capabilities are hidden behind a blank text box.
- Partial solutions like templates and contextual suggestions help but don't fully solve the discovery problem.
- Alan Kay's Grand Canyon metaphor illustrates the gap between skilled AI users and others—those fluent in agents see many possibilities that novices miss.
- The system should proactively reveal its own capabilities gradually and contextually, rather than requiring users to already know what to ask.